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Contacts are not always stored on a SIM card. If you don't think all your contacts were imported, you might be able to get them on your new phone in other ways, such as from an email account or your PC. If your old phone doesn't use a SIM card, don't worry—you'll still be able to get your contacts from your old phone to your new one.
Different mobile operators have different ways of getting this done, so you'll need your mobile operator to help with the transfer. Check the company's website, call the support number, or visit a store for help. If your contacts are stored online as part of an Outlook. When you set up a Facebook, Twitter, or LinkedIn account, the contacts will be imported, but you won't be able to edit or individually delete them on your phone. When you set up a Google email account on your phone, the contacts might not sync to your phone, depending on what version of the Windows Phone 7 software your phone has installed.
If your contacts are part of an online service that isn't fully compatible with Windows Phone, another option is to switch to Outlook. You can transfer your contacts, emails, even calendars to an Outlook. Learn how. You can use your own ringtones so you can match your jingle to your mood or match just the right tune to your contacts. Just make sure the audio file is:. To make any file that fits these criteria into a ringtone, all you have to do is assign it the genre of ringtone. If you have a PC, you'll use the Zune software. In the Genre list, click or type ringtone , then click OK.
You need to assign the genre "ringtone" in English, even if you're using a different language on your computer or your phone. You may not have the latest version of the Windows Phone operating system OS on your phone.
iPhone 4 vs. Windows Phone 7 Smartphones: An In-Depth Comparison
You'll need Windows Phone 7. If you're not sure which software version is currently installed on your phone or how to install the latest update, visit the Phone update FAQ section. Microsoft previously delivered a series of infrastructure upgrades to improve Windows Phone Marketplace. The app will make changes to the Marketplace configuration on a user's phone to ensure that it communicates with the updated online Marketplace infrastructure. Installation of this free app involves the same basic installation steps as any Windows Phone app.
You can download it over a cellular data connection or Wi-Fi, and it takes only a few minutes to install and run. If you are one of the small number of users who needs to install and run the Refresh Marketplace App to continue using Marketplace, you will receive a You must install the Refresh Marketplace App notice and will see this app as the only one featured within the Marketplace Hub on your phone. Follow the instructions below to download and install the Refresh Marketplace App:.
Open Marketplace. Tap the Refresh Marketplace App icon or name to go to the app details page and then tap Install to download and install the app. Find and tap the Refresh Marketplace App in the Games Hub, then follow the on-screen instructions to complete reconfiguring your phone to access the updated online Marketplace infrastructure. Re-open the Marketplace Hub.
You should no longer see the You must install the Refresh Marketplace App notice, and you should be able to see various featured apps and games. You can now continue to use Marketplace on your Windows Phone—enjoy! If you choose, you can uninstall the Refresh Marketplace App at this time. If, after following the previous steps, you continue to receive the You must install the Refresh Marketplace App notice or are unable to install apps from the Marketplace Hub on your phone, do the following:.
Turn off your Windows Phone by holding down the power button and following the on-screen instruction to Slide down to power off. Ensure your Windows Phone is connected to a cellular data connection or Wi-Fi, then plug it in using the wall charger that came with your phone. Leave your phone plugged in for at least 10 minutes, then try again to access Marketplace. You can now continue to download apps from Marketplace—enjoy! If you continue to have problems, see the following Advanced steps. If yes, continue with Step 2. If not, skip to Step 5. You should see Updating When this goes away, continue to Step 4.
You can now continue to use Marketplace—enjoy! If your Games Hub icon doesn't say "Xbox LIVE" or if Steps 1—4 don't restore the full Marketplace experience , plug in your Windows Phone using its wall charger, ensure your phone is connected to a cellular data connection or Wi-Fi, and charge your phone for at least 24 hours. During this time, your phone will automatically attempt to connect to the updated online Windows Phone Marketplace infrastructure, after which you should be able to continue using Marketplace. If after following all of the steps above you continue to have problems, visit the Microsoft Community forum to start or join a discussion.
Your phone might have temporarily lost its Internet connection, or you might be trying to download an app that's too big to download over your phone's cellular data connection. If you're trying to download an app larger than 50 megabytes MB —this applies to many games—you'll need to connect to a Wi-Fi network or connect the phone to your computer and use the Zune software.
Make sure you have a Wi-Fi or cellular data connection. On Start, tap Marketplace. At the bottom of the screen, you'll see the number of incomplete downloads. Tap it to see the downloads queue. Tap and hold the stuck app or game and then tap Retry.
If it doesn't work and you're not on Wi-Fi, connect to Wi-Fi and try again. You can also tap Retry , connect your phone to your computer, and start the Zune software. This will automatically download the app to your phone. One common cause of a lost Wi-Fi connection is a screen time-out, which pauses your connection and can prevent apps from downloading. The people who create apps and games for Windows Phone are constantly making tweaks and improvements, fixing bugs or adding new features. When a newer version of an app you own is available for download in Marketplace, you'll know it.
On Start, you'll see a number on the Marketplace Tile that indicates how many of your apps have updates available. When you open the Marketplace Hub, you'll also see a message at the bottom indicating you have updates available. Tap the message to see the list and start installing them. Many apps or games you buy from Marketplace are designed to take advantage of specific hardware and software features of your Windows Phone.
For example, a photo app might need to use your phone's camera and a restaurant guide might need to know your location to provide nearby recommendations. You can see what features an app requires by looking at the app's details screen in Marketplace. Apps are required to ask you for permission before using certain phone features. Skip to main content.
Linking your phone and PC help
Select Product Version. All Products. Note Windows Phone 7 has reached end of support, so services and functionality for this version of Windows will be discontinued over time. Show all. Top 5 tips Pin things to Start to get quick access to people, apps, and other items. Press the Search. The Windows Phone 7. Some features might not be available in your country or region.
Phone updates FAQ Here are answers to some common questions about phone updates.
First sync the Windows Phone contacts to a Microsoft account
To check if an update is available for your phone, on Start , flick left to the App list, tap Settings. A Microsoft account is the email address and password you use to sign in to any of the following: Install the Zune software Zune software is a program for your PC that lets you sync music, videos, and pictures between your computer and your phone. How do I get contacts onto my phone? Add or create ringtones You can use your own ringtones so you can match your jingle to your mood or match just the right tune to your contacts.
Just make sure the audio file is: Less than 40 seconds. Less than 1 MB. Not protected with digital rights management DRM. Add a ringtone to your phone Connect your phone to your computer using a cable and then sync the file to your phone. On Start, flick left to the App list, then tap Settings. Download apps and games FAQ I used to be able to download and update apps and games. Why do I get an error message now? Install the Refresh Marketplace App to continue using Marketplace Microsoft previously delivered a series of infrastructure upgrades to improve Windows Phone Marketplace.
Follow the instructions below to download and install the Refresh Marketplace App: Ensure your Windows Phone is connected to a cellular data connection or Wi-Fi. If you're downloading lots of games and other large apps on your phone via Wi-Fi, you might want to temporarily increase the screen time-out period or disable it in Settings. Last Updated: Feb 16, Did this solve your problem? Yes No. Tell us what we can do to improve the article Submit.
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